Our certified emergency lift phone service provides a safe, reliable and longevous solution that meets Australian Standards guaranteeing 24/7 monitoring. Your communications can be migrated without interruption and continue to function even in case of a black out.
The nbn™ (National Broadband Network) is the new landline and internet network in Australia. It’s replacing copper wires and cable broadband with optical fibre and other technologies which will affect the operation of the services like the Lift Emergency Phones, Fire Alarm Panels in various buildings in Australia.
Having emergency lift phones is a safety-critical service and there are serious public safety or personal injury risks if the lift phones fail to operate in an emergency situation. It’s important to know that migration of these services to alternative telecommunications networks does not happen by default.
If you are responsible for lift phone operations, you might need to get in touch with your lift service provider to implement the migration of your services. It’s vital to know that in case if your equipment is connected through the NBN, it will stop working during a power failure. So, having your regular phone and internet services migrated to the NBN, doesn’t make your emergency lift phone service migrated as well. Therefore, you’ll need to an alternative backup power source.
Contact ictOne to identify whether your device will work when connected to the NBN™ network and what alternative solutions are available if it does not.
FOUR LINE OR SINGLE LINE
Wireless communication gateway
Dual SIM gateway built for buildings in NBNTM network areas or similar. Configured with two independent SIM cards provided by two independent network service carriers. This ensures that if one network
is down the secondary SIM card will operate in its place.
Wireless communication gateway
Built for home lifts or non-commercial buildings. Configured with a single SIM card to dial out in the event of an emergency or when a person is in need of assistance.
Order your new wireless emergency telephone by filling out the form below and we will guarantee your safe and smooth migration to the nbn™.
You may need to upgrade your lift’s emergency phone to make sure passengers can contact the call centre at any time about a breakdown, even in a power failure. This will depend on the type of service you are being supplied; see the above point.
Unlike the previous copper network, the NBN does not guarantee continuity of service during a power outage. In many cases, existing infrastructure for lift emergency phones, fire alarm panels, back to base security systems, medical alert systems and landline phones can no longer be relied upon in such situations once the NBN has been connected.
Visit the NBN Co Fire and Lift Register and register your lift emergency phone.
This will ensure that NBN Co is aware that your phone line is being used as a lift emergency phone and that NBN Co will provide only a temporary deferral of the disconnection date. Do I need to change my current lift emergency phone?